FAQs

What is Smartwish?
Smartwish is an online store that curates premium tech accessories, wellness products and home essentials designed to simplify everyday life.

How long does shipping take?
Orders are processed within 1–2 business days. Delivery to the United States typically takes 7–15 business days; international orders may take 10–20 business days.

Do you offer free shipping?
Yes, all orders include free standard shipping. Expedited options may be available for an additional fee.

What payment methods do you accept?
We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay. All transactions are processed securely.

How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can monitor your shipment’s progress via our tracking page.

Can I return or exchange an item?
We offer a 30‑day return policy. Contact us within 30 days of delivery to initiate a return. We currently do not offer direct exchanges; return the item for a refund and place a new order.

Do you ship internationally?
Yes, we ship to selected countries. International orders may be subject to customs duties and taxes, which are the customer’s responsibility.

Are your products warrantied?
Many of our products come with a limited warranty (details are provided on each product page). If you have an issue, contact us with your order number and product details.